Meine SBK
Your online office is a space where you can get a lot done, from the comfort of your own home or while you're on the go, whether we're open or not.
Important notice: Outage of our IT systems
Status 30.05.23
The IT service provider Bitmarck, with whom we and many other health insurance companies work, has been affected by a cyber attack. To protect the data, our IT systems have been shut down by Bitmarck and are now being rebuilt step by step. We will give you another update on My SBK here on June 13.
How you can currently reach us:
Our customer service department can be reached by e-mail.
By phone you can reach us at:
0800 0725 725 9500 (Mon-Fri from 8am-6pm, toll-free in Germany).
From abroad under:
+49 89 444 570 90 (at the foreign network operator's charges).
Please send letters to the central postal address: SBK, 80227 Munich.
Our branch offices (see Google for opening hours) are open.
Until all IT systems are available again, there will be delays in processing your requests.
Your insurance number
Your 10-character insurance number can be found on your SBK healthcare card.
